100% Canadian owned and operated. Trusted for 60+ years to represent local businesses the right way.
We started right here in Hamilton over 60 years ago, and we never left. What began in a 9×9 room with a single operator in downtown Hamilton, Ontario is now a collective of real people, across our country, on a mission to make a real difference.
Unlike many of our competitors, we don’t outsource our after-hours service to overseas companies. We get the pace, the people, and the pride that your business brings to the table. Our virtual receptionists live and work in Hamilton, just like the people calling you.
Experience You Can Hear
Our CSRs stick with us for an average of nine years. That means consistent service, stronger relationships, and voices you (and your customers) can trust.
Service That Works as Hard as You Do
Whether it’s after hours, weekends, holidays, or during a mid-day rush, your customers shouldn’t wait. And with AnswerPlus, they won’t have to.
Support That Scales
As your business evolves, so do your needs. Our flexible service adapts, whether you’re expanding locations, handling seasonal spikes, or growing your team.
Industry-specific expertise you can trust.
From the Mountain to the waterfront, we’ve supported the industries that keep Hamilton running since 1961. At AnswerPlus, we don’t just answer calls, we handle them the way your industry expects. Every solution is customized to your protocols, your workflows, and your expectations.
- Healthcare
- Skilled Trades
- Professional Services
- Properties and Facilities
- Elevators
- Government
- Other
Award-winning 24/7 service, built for Hamilton businesses.
Think of us as an extension of your team. Whether you’re a growing startup or a complex operation, our experienced receptionists are trained to handle it all. We bring decades of know-how to the table, designing custom solutions that fit your business needs, no matter how intricate they may seem.
Answering Services
- After Hours Support
- Temporary Reception Coverage
- Reception Overflow Support
- Attendance Monitoring
Call Centre Services
- Help Desk
- Email Response
- Managed Live Chat
Urgent Call Services
- Emergency Response + Dispatch
- Product Recalls
- Work Alone Check-In
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Make the right call, Hamilton.
We believe your customers deserve the best and so do you. Tell us a bit about yourself and your needs so we can get the conversation started and help you find the right solution. We’re here to help, every step of the way.