AnswerPlus Service Advisory

Microsoft 365 Email Outage

Since Thursday, November 12, Microsoft has been experiencing a widespread outage affecting Outlook and Microsoft 365 email for many organizations, including AnswerPlus.

Emails sent to @answerplus.com may be delayed. Most sending mail servers will automatically retry delivery during temporary outages. For urgent matters, please use the alternative contact addresses below.

Recovery status: Microsoft is working to restore service. Full recovery timing has not yet been confirmed.

Alternative Email Contacts

Please use the following email addresses while Microsoft 365 service is unavailable.

General Inquiries fmds@answerpluscallcentre.com
Toronto / Montreal / Cornwall operationstoronto@answerpluscallcentre.com
Hamilton / Edmonton fmds@answerpluscallcentre.com
Woodstock Operations operationswoodstock@answerpluscallcentre.com
Account Managers am@answerpluscallcentre.com
Support & On-Call Updates support@answerpluscallcentre.com Support tickets and regular changes
Our phone lines remain fully operational. You can continue to reach us by phone as usual.

This notice will be removed when normal email service has been restored.