Canadian owned and operated
for over 60 years.
What started over 60 years ago in a 9×9 room with a single operator in downtown Hamilton, Ontario is now a collective of real people, across our country, on a mission to make a real difference. And, big news – Cornwall’s own BearCom answering service division is now a part of the AnswerPlus family! We’re so excited to be bringing our award-winning, 24/7 service to the corner of Pitt Street and Fourth Street!
Unlike many of our competitors, we don’t outsource our after-hours service to overseas companies. Every single one of our virtual receptionists is from a Canadian hometown and ultimately, our goal is to contribute to something bigger than ourselves with our award-winning, empathetic and understanding suite of answering services.
Our People
We. don’t just attract awesome people, they stick around for an average of nine years.
Our Technology
We craft innovative solutions with proprietary tools. It’s not just about the tech we use, but how we can make the most of it.
Our Culture
We give back, we reward, we have fun! When you speak to an AnswerPlus CSR, you can hear the smile on their face.
Our industry-specific experience.
From government to growing businesses and established enterprises, we have experience catering to a wide range of call management needs.
- Healthcare
- Skilled Trades
- Professional Services
- Properties and Facilities
- Elevators
- Government
- Other
Award-winning 24/7 answering solutions, built for your business.
Whether you need a customer service expert or an empathetic emergency dispatch expert, we offer experienced receptionists for every kind of business. Our team taps into decades of experience to design solutions that perfectly match your business needs – no matter how intricate they may seem.
Answering Services
- After Hours Support
- Temporary Reception Coverage
- Reception Overflow Support
- Attendance Monitoring
Call Centre Services
- Help Desk
- Email Response
- Managed Live Chat
Urgent Call Services
- Emergency Response + Dispatch
- Product Recalls
- Work Alone Check-In
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Make the right call, Cornwall.
We believe your customers deserve the best and so do you. Tell us a bit about yourself and your needs so we can get the conversation started and help you find the right solution. We’re here to help, every step of the way.