Blog posts and resources related to Telephone Tip

  • Man talking on the phone beside his dog at a computer deesk

    The Importance of Telephone Etiquette for Your Business

    Answering a business call at your workplace involves a different approach relative to a regular, non-business call. When customers call your company, they expect your undivided attention. They don’t want to be kept waiting and they need prompt answers.

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  • How to Boost Your Customer Service and WOW Callers

    Providing quality customer service is about human connection. When you WOW callers you boost your customer service by showing you care through quick, easy, personalized customer experiences.  Since these experiences can be rare, providing WOW-level customer service has become a rare and valuable differentiator for businesses. You know why it’s crucial to stand out from

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